At WpDrive, we aim to provide high-quality digital products with instant delivery.
Because our items are downloadable, our refund rules are strict to prevent misuse.
No Cancellation After Purchase
Since delivery is instant:
Orders cannot be canceled once payment is completed.
Refund Eligibility
Refunds are only granted in the following situations:
VALID FOR REFUND:
- Duplicate payment (charged twice)
- Corrupted file that cannot be opened
- Product not delivered within 24 hours
- Incorrect file sent due to technical error
NOT VALID FOR REFUND:
- Change of mind
- Purchased wrong product
- Already downloaded the files
- Digital product not compatible with your software/device
- You expected a different type of content
- You don’t have the required app/software (Canva, Adobe, etc.)
Replacement Policy
If a file is:
- Corrupted
- Damaged
- Missing content
- Or the wrong file was delivered
We will resend or replace the product at no extra cost within 24–48 hours.
Refund Request Process
To request a refund (if eligible):
- Email us at info@wpdrive.in
- Mention Order ID + Email
- Describe the issue
- Attach screenshot/video (if applicable)
Our team will review the request and respond within 48–72 hours.